Privacy Policy

Last updated: 18.02.26

 

This website, https://www.leominstershopmobility.co.uk, is operated by North Herefordshire Shopmobility Project (“we”, “us”, or “our”). We take your privacy seriously and are committed to protecting any personal information you may share with us. This policy explains what information we collect, how we use it, and your rights under UK data-protection law.

 

1. Information we collect

We may collect personal information that you voluntarily provide when contacting us through the website contact form. This may include your name, email address, and any information you include in your message.

This information is used only to respond to your enquiry and provide any requested information or services.

 

Our lawful basis for processing this information is legitimate interests (responding to enquiries and providing requested services).

 

2. Cookies

This website uses cookies to ensure basic functionality and to understand how visitors use the site.

 

a) Essential cookies

These are required for the site to function properly (for example, remembering cookie preferences). They cannot be switched off in our systems.

 

b) Analytics and performance cookies

If you consent, we may use anonymised analytics cookies to gather statistics about page views and visitor behaviour. This helps us improve site content and usability.

 

The site uses the GDPR Cookie Compliance plugin to display a cookie banner and record your preferences. You can review or change your cookie settings at any time using the link in the banner or through your browser settings.

 

3. Third-party services

This site may embed or link to third-party content such as:

 

Audio players (for example, Audible, SoundCloud, or YouTube clips)

Social-media platforms (LinkedIn, Instagram)

Google Maps

 

These external services may set their own cookies or collect usage data in accordance with their own privacy policies. We have no control over how such third parties handle information.

 

4. Data retention

If you contact us using the website contact form, the information you provide (such as your name, email address, and message) will be used solely for the purpose of responding to your enquiry and providing any requested services or information.

Contact form submissions may be stored securely within our website systems and email systems. We retain this information only for as long as necessary to respond to your enquiry, manage any ongoing relationship, or meet legal, accounting, or regulatory requirements.

We regularly review stored data and securely delete or anonymise personal data when it is no longer required.

 

We typically retain contact enquiries for up to 12–24 months unless there is an ongoing business relationship or legal requirement to retain the information for longer.

 

5. Your rights

Under UK data-protection law, you have the right to:

 

Request access to any personal data we hold about you

Request correction or deletion of that data

Withdraw consent for communications at any time

To exercise these rights, please contact us via the email address below.

 

6. Contact

If you have any questions about this policy or about how your information is used, please contact:

 

North Herefordshire Shopmobility Project

Email: shopmobilityleominster@gmail.com

 

7. Updates

We may update this policy from time to time to reflect changes in the law or in how we operate this site. The latest version will always be available at https://www.leominstershopmobility.co.uk/privacypolicy